Payment & Shipping
Credit Card Charges- Your credit card will be charged when you place your order. Your receipt will show Sarah Muse as the vendor. If we are not able to fulfill your order for any reason your credit card will be refunded.
Turnaround- Each item is handcrafted per your order. Please allow 2-4 weeks to prepare your order for shipping. All orders are shipped via USPS 1st Class Parcel Post and delivered to customers in the US within 3-7 business days, outside of US, within 6-10 business days once shipped.
Carriers- Current carrier: USPS
Order Tracking- If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that most orders using 1st Class USPS Parcel Post will not have tracking numbers. We will notify you by email when your package has been shipped.
Shipping Rates- Free Shipping for addresses within the United States and a flat fee of $15 for addresses outside of the US. Before the final checkout page you will be shown the final shipping fee if applicable.
Delivery Confirmation- This guarantees items are delivered to the address provided with each purchase. SarahMuse.com is responsible only to confirm delivery to the provided address on the purchased order. Please make sure your mailing address is correct with USPS standards. If you did not receive the item, you may re-order, including shipping costs.
Back Orders- If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
BY PURCHASING ITEMS FROM SarahMuse.com, YOU ARE CONSENTING TO OUR PAYMENT & SHIPPING POLICIES